Delivery Information – Homeverse

Effective Date: July 2026

Thank you for shopping with Homeverse. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Saudi Arabia: 5–12 Business Days
• United Arab Emirates (UAE): 5–12 Business Days
• Qatar: 5–12 Business Days
• Kuwait: 5–12 Business Days
• Bahrain: 5–12 Business Days
• Oman: 5–12 Business Days
• Other Countries: 7–15 Business Days

Delivery times are estimates and may vary depending on customs clearance, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Homeverse is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Customs inspections
• Public holidays
• Extreme weather conditions
• Courier service disruptions
• High order volumes

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or delivery, please contact us:

Homeverse
Email: homeverse.co@gmail.com

Our customer support team aims to respond within 24–48 business hours